Refund Policy
At Janice Blooms, we are committed to ensuring that you have a wonderful shopping experience with us. Please take a moment to review our refund policy before making a purchase.
**Store Credit Only**
We do not offer cash or credit card refunds. Instead, if there is an issue with your order, we are happy to provide store credit for eligible returns. This credit can be used towards any future purchase with us.
**Eligibility for Store Credit**
To be eligible for store credit, your item must be:
- Unused and in the same condition that you received it.
- In its original packaging.
- Returned within 30 days of the purchase date.
Certain items, such as sale items or customized products, may not be eligible for returns or store credit. Please refer to product descriptions for any specific return guidelines.
**Process for Returning an Item**
1. Contact us to initiate a return.
2. Once your return is received and inspected, we will notify you of the approval or rejection of your store credit.
3. If approved, store credit will be issued via a unique code or credited to your account within 7-10 business days.
**Shipping Costs**
Shipping costs for returning an item are the responsibility of the customer and are non-refundable. If you receive store credit, it will be for the value of the item only, not including shipping.
**Questions?**
If you have any questions about our refund policy, please reach out to our customer service team at [your contact email]. We're here to help!
**Store Credit Only**
We do not offer cash or credit card refunds. Instead, if there is an issue with your order, we are happy to provide store credit for eligible returns. This credit can be used towards any future purchase with us.
**Eligibility for Store Credit**
To be eligible for store credit, your item must be:
- Unused and in the same condition that you received it.
- In its original packaging.
- Returned within 30 days of the purchase date.
Certain items, such as sale items or customized products, may not be eligible for returns or store credit. Please refer to product descriptions for any specific return guidelines.
**Process for Returning an Item**
1. Contact us to initiate a return.
2. Once your return is received and inspected, we will notify you of the approval or rejection of your store credit.
3. If approved, store credit will be issued via a unique code or credited to your account within 7-10 business days.
**Shipping Costs**
Shipping costs for returning an item are the responsibility of the customer and are non-refundable. If you receive store credit, it will be for the value of the item only, not including shipping.
**Questions?**
If you have any questions about our refund policy, please reach out to our customer service team at [your contact email]. We're here to help!